Dear Recovery Program Recipients,
Treasury is pleased to announce the Office of Recovery Programs Contact Center will be reopening starting on February 21, 2023.
As you know, the Contact Center closed last year due to an administrative funding shortfall, which impacted Treasury’s ability to provide support to recipients of funding from the Office of Recovery Programs. However, late last year Congress provided additional resources for the Office of Recovery Programs in the Consolidated Appropriations Act, 2023. As a result, Treasury is able to reopen the Contact Center in order to better support recipients by answering their phone and email inquiries.
However, for faster service, Treasury continues to encourage recipients to use Self-Service Resources as the first step for all questions and inquiries. If questions cannot be resolved through these Self-Service Resources, recipients may reach out to the Contact Center for questions related to recovery programs as follows starting on February 21:
• State and Local Fiscal Recovery Funds: SLFRF@treasury.gov or call (844) 529-9527
• Local Assistance and Tribal Consistency: LATCF@treasury.gov or call (844) 529-9527
• Emergency Rental Assistance program: EmergencyRentalAssistance@treasury.gov or 877-398-5861
• Homeowners Assistance Fund: For states and territories: HAF@treasury.gov; for tribes: HAF_Tribal@treasury.gov; or 877-398-5861
Thank you for all that you do to provide vital support to communities across the country as part of the recovery from the pandemic.
Sincerely,
The Office of Recovery Programs
